Career Opportunities

Bettencourt Tax Advisors is committed to providing excellent customer service for our clients. We believe that whatever we do, "It's All About the Taxpayers". If you are an individual who understands the importance of and is committed to high standards of customer service and professionalism, we would like to hear from you.

BTA is currently hiring for the following positions:

  • Business Development I - Entry Level
  • Business Development II
  • Business Development III
  • Experienced Licensed Property Tax Consultant Specializing in Business Personal Property
  • Experienced Licensed Industrial Commercial Property Tax Consultant
  • Experienced Licensed Residential Property Tax Consultant
  • Commercial Services
  • Residential Customer Service Representative
  • Records Management File Clerk

For descriptions of these positions, please see below.

Business Development I - Entry Level

Primary Responsibilities:  Responsible for assisting the business development team in developing new customers in the Industrial/Commercial market for one of the fastest growing property tax firms in Southeast Texas.  Key responsibilities would be working with the team to make initial contact, arrange for face to face meetings, assist with preparation of presentation materials, and eventually attend meetings with companies identified as prospects to sell property tax services to. The ultimate goal of the team is to grow sales and revenue in the commercial and industrial markets by penetrating new customers/territories.

 

Duties and Responsibilities:

  • Source new sales opportunities through inbound lead follow-up and outbound cold calls
  • Follow up on sales leads by making contact and determining customer requirements and expectations, then matching them with services that meet their needs
  • Prepare and assist in sales presentations of services to potential customers
  • Route qualified opportunities to the appropriate sales team members for further development and closure
  • Respond to emails, phone calls and other forms of correspondence
  • Research accounts, identify key players and generate interest
  • Participate in trade shows, association meetings and client events
  • Follow company policies and procedures
  • Practice honesty and integrity in customer and vendor relations
  • Present a professional image at all times to customers and vendors
  • Perform other duties as assigned

Job Requirements:

 

  • Demonstrated success meeting sales goals and growing sales, a plus
  • Demonstrated understanding and application of effective selling strategies and techniques, a plus
  • Delivers superior customer service
  • Effective listening, communication (verbal and written), and negotiating skills
  • Motivated self-starter, comfortable in fast-paced environment
  • Demonstrated integrity and ethical standards
  • Professional demeanor
  • Team player who works productively with wide range of people
  • Technical expertise and knowledge of company products
  • Manage time effectively and adapt quickly to changing priorities
  • Superior organizational and presentation/public speaking skills          
  • Critical thinker with excellent problem solving and analytic skills

 

Education/Experience:

 

  • Familiarity with property tax code and experience in the property tax business preferred

  • Social media capabilities, a plus

  • Business Development training provided

  • Bachelor's degree preferred

 

 

Business Development II

Primary Responsibilities: Responsible for developing new customers and executing a sales strategy to drive new growth in the Industrial/Commercial market for one of the fastest growing property tax firms in Southeast Texas.  Key responsibilities would be identifying and assessing new opportunities to sell property tax services in commercial and industrial markets by penetrating new customers in new or existing territories building new customer relationships with key decisionmakers in the executive suite, thereby growing sales and revenue. This position requires the ability to collaborate with other departments within the organization to maximize the return on sales opportunities.

Duties and Responsibilities:

  • Identify and assess new opportunities to develop new customers in new and existing territories, industries, and markets
  • Understand industry segments, customers and competitive brands in the marketplace
  • Follow up on sales leads by making contact and determining prospect requirements and expectations, then matching them with services that meet their needs
  • Prepare and conduct sales presentations of services to potential prospects
  • Gain customer commitments through the professional presentation and negotiation of services and contracts to establish pricing and terms according to company’s requirements to grow sales and revenue.
  • Remain current with changes in local property tax codes and consumer preferences
  • Follow company policies and procedures
  • Practice honesty and integrity in customer relations
  • Present a professional image and demeanor at all times to customers
  • Perform other duties as assigned
  • Participate in trade shows, association meetings and client events

Job Requirements:

 

  • Demonstrated success meeting sales goals and growing sales
  • Demonstrated understanding and application of effective selling strategies and techniques
  • Delivers superior customer service
  • Effective listening, communication (verbal and written), and negotiating skills
  • Motivated self-starter, comfortable in fast-paced environment
  • Comfortable working with business owners, CFO's, comptrollers, and property tax managers in commercial and industrial corporations
  • Critical thinker with excellent problem solving and analytical skills
  • Technical understanding of company services
  • Superior organizational and presentation/public speaking skills
  • Manages time effectively and adapts to changing priorities

 

Education/Experience:

 

  • Proven track record in sales and sales development
  • Experience in Property Tax, Commercial/Industrial Markets, or Financial industries a plus
  • 4 Year Bachelor’s Degree preferred; will consider equivalent work experience
  • Experience: Minimum 2 years in similar position
  • Willing to obtain a Property Tax Consultant License if you do not currently have one
  • Good knowledge and understanding of social media a plus

 

 Salary: Base salary plus commission – Salary based on experience

Business Development III

Primary Responsibilities:  Responsible for working with senior management to develop and execute a sales strategy to drive new growth in the Commercial/Industrial market for one of the fastest growing property tax firms in Southeast Texas. Key responsibilities include identifying and assessing new opportunities to sell property tax services in commercial and industrial markets by penetrating new customers in new or existing territories; thereby growing and maximizing sales and revenue opportunities. The successful candidate will have an understanding of the commercial/ industrial business environment and have sales experience developing market share through building new customer relationships with key decision makers in the executive suites. He or she will have a record of success delivering results in a fast paced, dynamic environment.

Duties and Responsibilities:

 

  • Work with management team to develop a sales plan to meet sales and revenue objectives

  • Implement sales and marketing strategies to develop new customers in new and existing territories, industries, and markets (including trade shows, association meetings etc.)

  • Follow up on sales leads to identify prospect’s requirements and expectations

  • Prepare and conduct sales presentations based on prospect’s requirements and expectations

  • Gain customer commitments through professional presentation and negotiation of services

  • Negotiate contracts to establish pricing and terms according to company’s requirements for customer and transaction profitability and continued sales and revenue growth

  • Work with the management team and business development team as they review and refresh or launch new marketing programs, operations, and processes to increase market share

  • Remain current with changes in local property tax codes and industry preferences

  • Follow company policies and procedures

  • Practice honesty and integrity in customer and vendor relations

  • Present a professional image at all times to customers and vendor

  • Perform other duties as assigned

Job Requirements:

  • Ability to develop and execute successful strategies for entering new markets, growing existing markets, and establishing partnerships and alliances

  • Ability to collaborate with other departments within the organization to maximize sales efforts.

  • Comfortable working with business owners, CFO's, comptrollers, and property tax managers in commercial and industrial corporations

  • Strong Negotiation Skills

  • Clear, persuasive written and oral communication skills

  • Ability to work with and motivate others to achieve desired results

  • Ability to work as part of a team effort

  • Ability to read and understand complex customer documents

  • Excellent organizational skills

  • Critical thinker with excellent problem solving and analytical skills

 

Education/Experience:

 

  • Proven track record in sales and sales development

  • Experience in Property Tax, Commercial/Industrial Markets, or Financial industries a plus

  • Bachelor's Degree, or Masters, preferred

  • Willing to obtain a Property Tax Consultant License if you do not currently have one

  • Good knowledge and understanding of social media a plus

Salary: Base salary plus commission – Salary based on experience

 

 

Experienced Licensed Property Tax Consultant Specializing in Business Personal Property

Responsible for managing the Business Personal Property tax cycle for our customers who own this type of property. This includes providing BTA customers with expertise in the compliance process, rendering values, and attending hearings on their behalf in order to obtain the appropriate valuation for them.

Duties and Responsibilities include the following. Other duties may be assigned.

  • Effectively communicate with customers regarding deadlines, required evidence, and other issues involving their property.
  • Responsible for working with BPP team to obtain asset lists and evidence from customers in a timely manner.
  • Manage BPP deadlines for our customer base.
  • Have a solid understanding of depreciation schedules, asset lists and complex valuation methodologies to be able to assist a wide range of customers.
  • Understand and know how to apply Exemption Options.
  • Ability to establish fair OPVs based on experience and customer evidence provided.
  • Review and file renditions on time.
  • Review assessment notices.
  • Attend property tax hearings to negotiate asset values on the customer's behalf.
  • File corrections, as requested.
  • Work with other departments to accomplish objectives.
  • Stay up-to-date with property tax laws.
  • Maintain Property Tax Consultant license.

Requirements:
The successful candidate will have a record of success in the BPP market. He or she will understand the dynamics of working in a fast paced, dynamic environment; and will demonstrate the following skills:

  • Able to organize, prioritize, and meet deadlines in the BPP tax cycle
  • Able to work with and motivate others to achieve desired results
  • Highly detail oriented
  • Strong technical and analytical skills
  • Self starter able to work independently with minimum supervision
  • Proven track record in the BPP marketplace
  • Multi-tasking
  • Good communicator

Education/Experience:

  • Associates Degree or higher education preferred
  • Bachelors degree a plus
  • 5+ years' experience in Business Personal Property
  • Experience in commercial real estate, helpful
  • Record of success in directing, planning, scheduling, and supervising the BPP process
  • Must be proficient in Microsoft Excel, Word, and PowerPoint
  • Experience at the appraisal district is a plus
  • Experience in the industrial/commercial business environment is a plus

Bettencourt Tax Advisors offers a competitive salary/compensation structure. Contact BTA today to discuss the position.

 

Experienced Licensed Industrial Commercial Property Tax Consultant

Responsible for working with Industrial Commercial Customers and representing their property tax interests at the County Appraisal District hearings. This includes gathering and reviewing customer evidence, putting together a sound case to present in the hearing, then negotiating the best valuation possible during the hearing process.

Duties and Responsibilities include the following: (Other duties may be assigned) 

  • Effectively Communicate with Customers regarding deadlines, required evidence, and other issues involving their property.
  • Conduct Site Visits and Customer Meetings.
  • Have knowledge of Property Tax Code as it applies to our customers
  • Have an in-depth knowledge of the three types of Real Property analyses: Market, U & E, and Income
  • Know how to analyze complex evidence packages and market data to prepare appeals using strategies known to be successful in Industrial property tax hearings
  • Have an in-depth knowledge of Business Personal Property analysis and methodologies
  • Be able to provide customers with compliance expertise and support
  • Have a solid understanding of how to present complex evidence and negotiate values on the customers behalf in both an informal or formal hearing
  • Ability to Establish Fair OPVs based on experience, knowledge, and customer evidence provided
  • File Corrections, as Requested
  • Maintain good working relationships with county appraisal districts
  • Work with other departments in the office to accomplish objectives for customers
  • Stay up-to-date with property tax laws
  • Maintain Property Tax License in Texas

Requirements:

  • Strong Negotiation Skills
  • Strong Analytical Skills
  • Ability to read and understand complex customer documents
  • Able to work with and motivate others to achieve desired results
  • Highly Detail Oriented
  • Strong technical and analytical skills
  • Self Starter able to work independently with minimum supervision
  • Proven track record in the property tax marketplace
  • Multi-tasking
  • Good Communicator

Education/Experience:

  • Working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
  • Bachelors Degree preferred
  • 5+ years as a property tax consultant
  • Experience at the appraisal district a plus
  • Experience or exposure to industrial market a plus

We offer a competitive salary structure. Contact BTA today to discuss the position.

Experienced Licensed Residential Property Tax Consultant

Responsible for working with Residential Customers and representing their property tax interests at the County Appraisal District hearings. This includes gathering and reviewing customer evidence, putting together a sound case to present in the hearing, then negotiating the best valuation possible during the hearing process.

Duties and Responsibilities include the following: (Other duties may be assigned) 

  • Effectively Communicate with Customers regarding deadlines, required evidence, and other issues involving their property.
  • Conduct Site Visits and Customer Meetings.
  • Have knowledge of Property Tax Code as it applies to our customers
  • Have a Solid Understanding of how to present evidence in both an informal or formal hearing.
  • Ability to Establish Fair OPVs based on experience and customer evidence provided
  • Attend property tax hearings to negotiate asset values on the customers behalf
  • File Corrections, as Requested
  • Work with other inter-office departments to accomplish objectives
  • Stay up-to-date with property tax laws
  • Maintain Property Tax License in Texas

Requirements:

  • Strong Negotiation Skills
  • Able to work with and motivate others to achieve desired results
  • Highly Detail Oriented
  • Strong technical and analytical skills
  • Self Starter able to work independently with minimum supervision
  • Proven track record in the property tax marketplace
  • Multi-tasking
  • Good Communicator
  • Working knowledge of Microsoft Word, Excel, PowerPoint, and Outlook
  • Bachelors Degree preferred
  • 5+ years as a property tax consultant
  • Experience at the appraisal district a plus

We offer a competitive salary structure. Contact BTA today to discuss the position.

Commercial Customer Service

Responsible for providing outstanding customer service for commercial customers, as well as, providing support for property tax consultants and sales team.

Duties and Responsibilities include the following. Other duties may be assigned.

  • Ensures established standards of customer service and job functions are completed within established time limits.
  • Assist with answering commercial phone lines and responding to emails throughout the year
  • Work directly with customers to answer questions and resolve issues regarding customer's account.
  • Maintain up-to-date customer records in the database. Ensures all changes in customer status are documented in a timely manner and must be completed prior to property tax protest deadline.
  • Help manage customer records in the database for customers with high volume of property turnover and ensure all data is reconciled prior to tax protest deadline.
  • Collaborate with Property Tax Consultants, as needed, to meet deadlines, handle priorities, and achieve department objectives.
  • Responsible for the preparation of customer files for property tax consultants during hearing season.
  • Provide administrative assistance to Business Development: prepare maps, contracts, and other data as requested.
  • Help manage email data requests within established time limits to obtain important evidence from customers.  Make follow-up calls when necessary to gather requested evidence. Make sure evidence received is scanned into internal system and placed in file.
  • Follow up on Property Condition Reports by gathering customer evidence needed to achieve completeness and accuracy of customer information in their file.
  • Assist with account management of small to medium sized commercial customers.
  • Maintain a good working relationship with customers, co-workers, and management.
  • Help with litigation and/or arbitration sign-ups for customers as requested by supervisor/management. This would include creating contracts and gathering information for the litigation and arbitration teams, as needed.
  • Performs other related duties as assigned.

Skills:

  • Oral & Written Communication Skills
  • Interpersonal Skills
  • Customer Relations
  • Self-Starter
  • Math Aptitude
  • Strong Computer Skills
  • Organization
  • Planning & Time Management
  • Professionalism
  • Computer Literacy
  • Problem Solving
  • Flexibility

Education/Experience/Requirements:

  • Associates Degree or higher education preferred
  • Property Tax Consultant License preferred
  • 2-4 years' experience in customer service
  • Experience in commercial real estate, helpful
  • Experience in property tax industry, helpful
  • Must be proficient in Microsoft Excel, Word, and PowerPoint

Residential Customer Service Representative

Primary Responsibilities:  Responsible for delivering excellent customer service to current and prospective clients as well as provide companywide administrative support to enhance the overall efficiency of the company.

Duties & Responsibilities include the following:

 Develop customer relations through good customer service techniques and a sound understanding of the services offered.

  • Applies knowledge of company services to efficiently respond to customer inquiries and complaints in a professional manner.

  • Contacts customers through verbal and written communication that is clear and concise.

  • Processing customer documents received via mail, fax and email.

  • Maintain up-to-date customer records in the database.  All changes in customer status are documented in a timely manner and must be completed by assigned deadlines.

  • Ensure data entry is timely and correct.

  • Assist with answering phone lines and responding to customer emails.

  • Collaborate with other departments, as needed, to meet deadlines, handle priorities and achieve company objectives.

  • Follow-up with customers to gain additional information needed to achieve completeness and accuracy of customer information in their file.

  • Maintain a good working relationship with coworkers and managers.

  • Perform other related duties as assigned.

Skills:


Strong Computer Skills
Excellent Oral and Written Skills

Customer Relations

Sales Support

Customer Service 

Computer Literacy

MS Office Suite

Project Management

General Office Duties 

                  

Competencies:


Reliability       

Decision Making

Professionalism                             

Problem Solving

Adaptability                                    

Planning & Time Management

Self-Starter                                     

Stress Tolerance

Detail Oriented                               

Critical Thinking

Education/Experience

Associates Degree or higher education preferred.

2 – 4 Years Customer Service Experience.

   

Records Management File Clerk

Primary Responsibilities:  Responsible for supporting the company's administrative needs, maintaining files and account information in an efficient and effective manner, with the utmost accuracy.

 

Duties and Responsibilities include the following. Other duties may be assigned.

  • Responsible for photographic downloads, printing photos and filing in the appropriate files in a timely manner.
  • Enters and updates property hearing information into data bases.
  • Coordinates file preparation for residential accounts.
  • Maintains file systems integrity: Tie backs in order, active accounts only in file cabinets, file room and work areas to be neat and orderly at all times.
  • Responsible for pulling files for all needs and maintain Database integrity through proper tracking of files.
  • Responsible for transitioning files returned from property tax hearings, scanning hearing information into the electronic document storage system, placing account identification number on settlement sheets, making copies and distributing to proper personnel.
  • Assist with training new employees on file preparation.
  • Produce GIS maps, single and batch printing, for all accounts.
  • Performs other related duties as assigned.

 Skills:


Oral Communication Skills

Written Communication Skills

Reading Skills

Computer Literacy

Keyboard Skills  

Customer Relations

Customer Service

Diplomacy

Filing

Math Aptitude

Organization

Project Management

Time Management

Critical Thinking

 

Education/Experience:

  • High School Diploma or Equivalent
  • Prior customer service experience helpful

How to Apply

Please contact us at (713) 263-6100, or e-mail us at humanresources@btanow.com.

We can also be reached by mail at the address on our Contact page.

The confidential nature of any job inquiry will be administered at all times.